How we choose our tenants

Finding the right tenant to move into each property that we manage is a big priority for Rentwest. After all, we want to make sure that both our tenants and owners are happy. So when you submit your application form we do a couple of things behind the scenes to make sure we organise a perfect match.

We always check references
References come in really handy for determining who we rent a property to. A member of our property management team will always follow up on the references that you provide at the time of application. We’ll have a chat to your referees and we’ll ask a few questions about your previous renting and employment history.

We check national renters databases
We run the name of each potential occupant through two national lists – the Tenancy Information Centre of Australia (TICA) and the National Tenancy Database (NTD). If your name is on either of these lists you’ll have a difficult time renting a property. If you have a good rental history though, you won’t have any problems. In fact the only way you can get on either of these lists is if you’ve had a serious lease breach like:

  • not paying your rent
  • intentionally damaging a property
  • failing to make a payment when directed by the Tribunal
  • termination of a lease by the Tribunal as a result of breaching the lease agreement

Once we’ve performed the necessary background checks, we compile a short list of candidates and present it to the owner. The owner is responsible for making the final decision.

Finding the right rental property can be a daunting experience for tenants. We sincerely hope that your application process with Rentwest was a positive one. We’re always keen to receive feedback from our tenants so if there’s anything you think we can do better, please let us know.