Keep Your Tenants Happy

How To Keep Your Tenants Happy

Finding tenants for your Perth investment property can be a time-consuming and, at times, frustrating process. This means that when you finally find the perfect tenants, it’s in your best interest to keep them comfortable in the property to improve the chances of them staying in your Perth rental property for longer. Here are our tips on how to keep your Perth investment property’s tenants happy.

Start with a clear rental agreement

Communication is key, so ensure you clearly outline your expectations from the beginning of the tenancy; this can include things such as neighbourhood noise restrictions and garden maintenance. Make sure you provide them with all the necessary information on how your appliances work, where they can find the electricity and gas meters, and what day the bins need to be put out. Kicking off the tenancy with a clear rental agreement is vital to making sure everyone is on the same page from day one of the lease agreement.

Solve problems quickly

Show your tenants you are a reliable and trustworthy landlord by promptly responding to maintenance issues and repairs. If you need to replace appliances or furniture such as the washing machine or a bed, don’t simply opt for the cheapest solution. By spending that extra bit of money for a more sturdy and reliable replacement, you’re showing that you care about your tenants’ wellbeing and comfort, and it will also save you money down the track. Even if the issue doesn’t involve repairs, make sure you respond to any of your tenants’ calls and emails promptly so that they know it’s easy to contact you.

Make improvements

Making simple cosmetic improvements to your Perth investment property is another way of showing your tenants that you’re still thinking about them and the property. If you have a long-term tenant, something as simple as a fresh coat of paint or a professional cleaning every few years is bound to keep your tenants happy and your property in mint condition.

Offer incentives to stay

Before the tenancy is up for renewal, offer your tenants an incentive to stay, such as keeping the rent at the same fixed price for the next year. If your tenants seem hesitant about renewing, consider asking them what they are unsure about. By establishing open communication with your tenants, they are more likely to be honest about what factors of your Perth rental property are the most important to them. Furthermore, reaching out to your tenants well before the lease ends can give you a headstart on looking for new tenants if your current ones aren’t planning to renew.

Expert advice from Rentwest

Don’t underestimate the time and effort it takes to find the perfect tenant for your Perth investment property. This is where the help of an expert Perth property management team can make a world of difference. At Rentwest, we can help you with everything from reviewing rental applications to advertising your Perth investment property and providing advice on how to make it as attractive as possible to potential tenants. For more information about our property management solutions, contact Rentwest on 08 9314 9888 or rentals@rentwest.com.au.

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