Rentwest’s emergency phone is manned seven days a week; but remember, it’s for emergencies only. Unsure of what constitutes an emergency? Here are some examples.
- No hot water.
- No electricity or an electrical problem that may cause harm.
- Severe plumbing issues.
- Severe damage to the property.
What isn’t an emergency?
- General repairs or maintenance.
- Leaking taps.
- Problems with reticulation.
- Blocked toilets.
- Oven/stove not working.
In the event that your property is damaged in a storm, it’s best to call the State Emergency Services on 1300 130 039.
Remember, if you go ahead with a repair that isn’t classed as an emergency, the owner isn’t obliged to pay for it. Always check with your property manager if you are in any doubt.